On Jun 1, 2007, at 11:19 AM, Thompson, Steve wrote:
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Alan Schwartz
Sent: Friday, June 01, 2007 11:11 AM
To: [email protected]
Subject: Re: Questions to the list
<snip>
I think part of the reason there are more posts of this type is that
some places aren't paying for the levels of support to the ISV's to
allow them to call with how-to questions OR some people just fell
uncomfortable talking to people about these issues and prefer the
"anonymity" of email.
I have at times posted questions asking "how" but only after the other
avenues have been used. The large IBM-Main community is a valuable
resource.
<snip>
In the non-mainframe world (particularly *nix), there are groups,
similar to this, that you ask questions of to figure out how things
are
done or should be done. One vendor that I have dealt with even pushed
support questions to their user group web site, which allows them
to cut
costs of support.
So, if that is the mindset that you have because of where you have
been
and are now coming to the mainframe world...
I think we need to get ready to be teachers.
Regards,
Steve Thompson
Steve,
I have heard of a couple of product that do this. I have a friend who
used to be a MACINTOSH systems/programmer/DBA (and a few other
titles) and he used to work with a DB product that did just that. The
noise level (according to him) on that list a really bad. They have
posters and people who answer technical problems that make this list
look tame. I myself, am on a list for a product I use many times a
day but rarely have issues with while other people are always pushing
the envelope for usage. The author (who answers a lot of the
questions) is a lot like some IBMers on here. He is (of course
extremely authoritative (what you would expect ) and as a result his
product is always a must have. I sort of wish some vendors would
offer something similar here in the US. I think the legalities of the
US legal system would prevent it (unfortunately IMO).
I was on another list that was so "uptight" that they went after you
if you broke any rules (like spelling or top posting etc) I quite the
list because the owner was a nazi in maintaining rules.
Ed
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