On Jun 3, 2007, at 5:41 PM, Brian Peterson wrote:
While the "SHARE *BOARD*" has not to my knowlege raised this with IBM,
several volunteers within the "SHARE MVS Program" have, on behalf
of the
SHARE membership. And, I believe we've been at least moderately
effective in
raising awareness of the issues with ServiceLink availability with the
appropriate IBM executives.
Again, whenever anyone notices a problem with ServiceLink, please
call the
IBMLink Help Desk at 800-543-3912 and get a problem ticket opened.
I have
good reason to believe that there is considerable attention being
paid to these
problem tickets.
Brian
----------SNIP------------------
Obviously not enough, IMO or this would have been addressed by now.
BTW, its not only "availability" issue IMO it is the whole 3270 issue
as well. While one could maybe combine them into one issue they
*BOTH* need to be addressed.
As I said in an email of a few minutes ago, this is a similar issue
to OCO and really needs a thorough listening to about the issues on
both sides.
Ed
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