On 11 Jun 2007 06:40:54 -0700, in bit.listserv.ibm-main
(Message-ID:<[EMAIL PROTECTED]>)
[EMAIL PROTECTED] wrote:
In a message dated 6/11/2007 8:25:48 A.M. Central Daylight
Time,
[EMAIL PROTECTED] writes:
rip IBM apart at Share and at the z/OS expo for this web
IBMLINK nonsense.
I don't see what SHARE/Expo has to do with it. This is
bread and butter
'bidness'. Services offered, services not
rendered...unfortunately it's tied in to the support
contract. So non-payment could lead to termination of
'all support'.
"To win in a bureaucracy, make your problem their
problem."
Rather than just opening sev 1s whenever IBMLINK is
down, perhaps you should call the hotline and ask the
people there to do whatever you were trying to do. Maybe
when IBM sees the costs involved in staffing the hotline,
they'll improve IBMLINK service (and/or bring back the 3270
interface). Of course, we have to face the possibility
that they'll instead drop the hotline.
--
I cannot receive mail at the address this was sent from.
To reply directly, send to ar23hur "at" intergate "dot" com
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