On Mon, 17 Sep 2007 16:44:48 -0700, Edward Jaffe <[EMAIL PROTECTED]> wrote:
>... >I was responding to this from your previous post: > >"Yeah, but there weren't enough people using the web interface to >really highlight the problems until they tried shutting down the 3270 >interface. I absolutely agree that IBM did a terrible job of this, but >a lot of us didn't start using the web interface until we had too, so >IBM didn't get a good test." > > >This overly-accommodating statement, especially the last part, made it >seem as if you considered live production to be a valid stress test >environment for IBMLink. Sorry if I mistook your meaning. >... Hmm. What you see as overly-accommodating I see as merely cynical. As a consumer rather than vendor, I tend to see "going production" as one of the last phases of testing; the part that seems to find the last, and trickiest, bugs. Or in this case, design flaws. In this case, where IBM's testing apparently had not uncovered the problems, our use of the system *did*. But because we slow in getting onto the new system, that part of the "testing" went very slowly. And I suspect it is, regrettably, not over yet. Pat O'Keefe ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
