Hi Liz,
    Our CA-Dispatch is not defined in the ACT. Never has been, and has been 
working like this for over 16 years. Our users are not permitted to use the 
"/A" 
command. ACF2 provides the users with access to the PROFILE for CA-
Dispatch. Our ACL is similar to yours;
*      OPTION    FLOW,ON   *** DEBUG **                        
       OPTION    MAXI,2000                                     
*      OPTION    TERM,ON   *** DEBUG **                        
*      OPTION    RESIDENT,ON                                   
*                                                              
       WAIT      2                       WAIT 2 SECONDS        
LOOK1  SEARCH    'TASK CODE'             SEARCH FOR THE PROMPT 
       KEY       'HI &USERID'            ENTER LOGON COMMAND   
       ENTER                                                   
       WAIT      1                       WAIT 1 SECOND         
       SEARCH    'PASSWORD:'             SEARCH FOR PSWD PROMPT
       BRANCH    NE,DONE                                       
       KEY       '&PSWD'                 ENTER PASSWORD        
       ENTER                                                   
*                                                              
DONE   STOP                              WE'RE LOGGED ON NOW   
*                                                              


Could this issue be a problem with the pool of virtual terms you are using or 
maybe related to the termtype that the user is selecting on a TN3270 session.
Is this problem hapening to a user that can get on sometimes but not every 
time?

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