In a message dated 12/8/2007 7:32:57 A.M. Central Standard Time,  
[EMAIL PROTECTED] writes:
>you are only a few minutes away from some problem ticket asking you to  
prove/state that your software was not the cause of the system  problem.
 
It's much easier to fix a bug in your own persistent address space than it  
is to prove a negative in another address space.
 
And it's much easier not to receive a problem ticket than either of the  
above.
 
This discussion reminds me of the recent discussion on whether to require  
the user to update the Program Properties Table or to add a program to his APF  
library.  There are often multiple ways to skin the software cat, all of  
which have some advantages and some disadvantages.  The SRB only runs once  
inside 
*MASTER*, I think.  Another address space requires a lot more  mothering to 
keep it alive against all possible damage.  Do it the easy way  now; i.e., 
debug the SRB code.  If you get complaints, change it into a new  address 
space.  
Or make it really non-simple by offering the customer the  choice on how to 
install it.  Customers really love choices that they can't  understand.  
Microsoft is expert at this type of interface.
 
Both camps (simpletons and correcters) can say "define 'simple'."   There is 
simplicity in developing, in handling customer problems, and in how the  
customer views the product when there are not any problems.
 
If I were doing this, and unless my management told me not to, I would hook  
my CADS into *MASTER* and have it point to, inter alia, an above-the-bar area  
for exploitation whenever possible.  Then I would deal with  the problem 
tickets if they ever appear.
 
OTOH, maybe you could ask your management now to decide.  But they  might not 
understand the choices any better than customers would.
 
Bill  Fairchild
Franklin, TN





**************************************Check out AOL's list of 2007's hottest 
products.
(http://money.aol.com/special/hot-products-2007?NCID=aoltop00030000000001)

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO
Search the archives at http://bama.ua.edu/archives/ibm-main.html

Reply via email to