Hi, AOS works fine instead of RSVF for us. You can open a PMR or better just ask Level-2 to test this with you the next time you have a PMR active for something else. The IBM folks may enjoy the practice too some don't use it too often.
Only gotcha I have seen is you can get a pop-up challenging you for the required authentication information and if you don't pay attention and miss it or just try to start over you can get all hung up. Watch for a prompt if you are behind a Web Proxy and make sure you know what format to key in your userid or domain\userid and password. You can supply the proxy information in a file if needed. I have not bothered or had as I don't use it very often so I just key it in. Here is a quote from a skeptical co-worker after he tried AOS and liked it better than expected. Start quote ----------------------------- I recently set up a session in AOS with a friend of mine from IBM CICS level II and it worked like a champ! He was able to do ANYTHING on our system, including read my EMAIL if he wanted to. CICS, TSO, Web USER INTERFACE,OUTLOOK, WORD etc., anything that is on our desktop, just like remote screen viewing or dialing to our PC from home. We had a few kinks to iron out BEFORE we got to that point however. And then I saw A.O.S., Now I'm a believer, There's not a trace, Of doubt in my mind! Here is a link to the procedure the CICS team will use to start a session with IBM. I STRONGLY suggest everyone get someone from IBM on the line and step through the process, before we have a PROD problem, like I did. End quote ------------------------------ We have written procedures (hey we have procedures for everything...) Procedure to work online with IBM support using Assist On-site Process (AOS) June 5, 2007 AOS is a product from Tivoli much like Net meeting. IBM can share the keyboard to go ANYWHERE on our GEICO systems. TSO, WEB USER INTERFACE, CICS, OUTLOOK, you name it.......... 1) Create a member on your C drive in NOTEPAD with the following name and one line entry: a. Name: proxy_ibm.txt b. Content: Proxy=xxPPROXY.xxxxx.xxx:80 <--- your companies proxy 2) Go to the following Link with IBM on the phone: http://www-1.ibm.com/support/assistonsite/form1.html 3) You need our IBM site number xxx-xxxx. <--- your companies IBM site# 4) You need a valid PMR-Branch-Country code. 5) IBM will give you the connection code. 6) Select the "I Agree" button 7) You will be prompted to download and run a browser plugin ibmaos.exe. The download may be blocked by your browser. To get around this select the "click here" option to download the file. 8) When the download is complete, select RUN. 9) You will be prompted for a Proxy Authentication. This is your RACF userid and password. 10) They're in! Bottom line AOS works and is even better than RSVF since we can share out access to all our tools including those that don't have a 3270 interface. Best Regards, Sam Knutson, GEICO System z Performance and Availability Management mailto:[EMAIL PROTECTED] (office) 301.986.3574 "Think big, act bold, start simple, grow fast..." -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Larre Shiller Sent: Thursday, February 07, 2008 5:33 PM To: [email protected] Subject: Re: RSV-XCEL Going Away Mark - I have not had to use this in an emergency, but I have tested this: http://www-1.ibm.com/support/assistonsite/form1.html And is seemed to work just fine. Larre Shiller US Social Security Administration ==================== This email/fax message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this email/fax is prohibited. If you are not the intended recipient, please destroy all paper and electronic copies of the original message. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
