On 7 Feb 2008 14:51:15 -0800, in bit.listserv.ibm-main you wrote: >Hi, > >AOS works fine instead of RSVF for us. >You can open a PMR or better just ask Level-2 to test this with you the >next time you have a PMR active for something else. The IBM folks may >enjoy the practice too some don't use it too often. > >Only gotcha I have seen is you can get a pop-up challenging you for the >required authentication information and if you don't pay attention and >miss it or just try to start over you can get all hung up. Watch for a >prompt if you are behind a Web Proxy and make sure you know what format >to key in your userid or domain\userid and password. You can supply the >proxy information in a file if needed. I have not bothered or had as I >don't use it very often so I just key it in. > >Here is a quote from a skeptical co-worker after he tried AOS and liked >it better than expected. > >Start quote ----------------------------- >I recently set up a session in AOS with a friend of mine from IBM CICS >level II and it worked like a champ! > >He was able to do ANYTHING on our system, including read my EMAIL if he >wanted to.
What are the security implications of this? How easy would it be for a hacker to get into this? If the level 2 guy could read the e-mail, he could read confidential data bases. > >CICS, TSO, Web USER INTERFACE,OUTLOOK, WORD etc., anything that is on >our desktop, just like remote screen viewing or dialing to our PC from >home. > >We had a few kinks to iron out BEFORE we got to that point however. > > >And then I saw A.O.S., >Now I'm a believer, >There's not a trace, >Of doubt in my mind! > >Here is a link to the procedure the CICS team will use to start a >session with IBM. > >I STRONGLY suggest everyone get someone from IBM on the line and step >through the process, before we have a PROD problem, like I did. >End quote ------------------------------ > >We have written procedures (hey we have procedures for everything...) > >Procedure to work online with IBM support using Assist On-site Process >(AOS) > >June 5, 2007 > > >AOS is a product from Tivoli much like Net meeting. >IBM can share the keyboard to go ANYWHERE on our GEICO systems. >TSO, WEB USER INTERFACE, CICS, OUTLOOK, you name it.......... > >1) Create a member on your C drive in NOTEPAD with the following >name and one line entry: >a. Name: proxy_ibm.txt >b. Content: Proxy=xxPPROXY.xxxxx.xxx:80 <--- your companies proxy >2) Go to the following Link with IBM on the phone: > http://www-1.ibm.com/support/assistonsite/form1.html >3) You need our IBM site number xxx-xxxx. <--- your companies IBM >site# >4) You need a valid PMR-Branch-Country code. >5) IBM will give you the connection code. >6) Select the "I Agree" button >7) You will be prompted to download and run a browser plugin >ibmaos.exe. The download may be blocked by your browser. To get around >this select the "click here" option to download the file. >8) When the download is complete, select RUN. >9) You will be prompted for a Proxy Authentication. This is your >RACF userid and password. >10) They're in! > > > >Bottom line AOS works and is even better than RSVF since we can share >out access to all our tools including those that don't have a 3270 >interface. > > Best Regards, > > Sam Knutson, GEICO > System z Performance and Availability Management > mailto:[EMAIL PROTECTED] > (office) 301.986.3574 > >"Think big, act bold, start simple, grow fast..." > > >-----Original Message----- >From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On >Behalf Of Larre Shiller >Sent: Thursday, February 07, 2008 5:33 PM >To: [email protected] >Subject: Re: RSV-XCEL Going Away > >Mark - > >I have not had to use this in an emergency, but I have tested this: > >http://www-1.ibm.com/support/assistonsite/form1.html > >And is seemed to work just fine. > >Larre Shiller >US Social Security Administration >==================== >This email/fax message is for the sole use of the intended >recipient(s) and may contain confidential and privileged information. >Any unauthorized review, use, disclosure or distribution of this >email/fax is prohibited. If you are not the intended recipient, please >destroy all paper and electronic copies of the original message. > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO >Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

