Barbara Nitz wrote:
> Speaking of IPCS's hidden qualities: A former colleague showed me an
IPCS full command named SYSTRACW, which is NOT available to customers in
the normal product (I checked). This looked suspiciously (if very much
better)like my old rexx/verbx combinations that takes a system trace and
does an IPCS where on the relevant addresses. Saves tons of time
analyzing loops and time delays.
Is there any chance to make that available publicly on an as-is basis with no
IBM commitment to fix anything should a problem occur?
My former colleague also told me that there are any number of commands somehow in the product but neither documented outside IBM nor available in the product going out to customers, with the rationale, that IBM doesn't want to spend resources on supporting it. Funny thing is, the level1/2 people also don't really know its there much less how to use it.
In many cases, this might speed up problem determination for a customer without
going through the several-days/weeks-delays until the dump finally finds
someone who not only knows which questions to ask but also how to interpret the
answers. :-)
If you're running release 8 or later, take a look a dialog option 2.6i.
It's not advertised on the analysis panel, and the disclaimer on the
2.6i panel hopefully explains why.
Bob Wright - MVS Service Aids
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