We are in the process of writing a "support model" for Linux on System z that describes who in the IT organization will do what things from provisioning to problem diagnostics.
Has anyone else attempted to address this; and more specifically, willing to share it or maybe portions of it? I am most curious as to whether organizations are attempting to incorporate their Unix/AIX support folks into the mix or maybe training only their z/OS folks to do both z/VM and Linux. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
