In <[EMAIL PROTECTED]>,
on 06/27/2008
at 03:09 PM, Timothy Sipples <[EMAIL PROTECTED]> said:
>True, but assuming we're actually talking about a properly measured and
>allocated support line item in the budget, a zero price tag results in
>zero support.
A zero price tag in whose budget?
>*Somebody* has to pay for support, even if it involves volunteer labor
>hours.
And if the volunteer *wants* to know about problems so that he can fix
them? If the documentation of the bug is what he needs to locate a problem
that he's been chasing for a long time?
>(Time is still money.)
The Devil is in the details. Sometimes there is less lost time with free
software.
Oh, BTW, IBM uses free software, not just proprietary software.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
ISO position; see <http://patriot.net/~shmuel/resume/brief.html>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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