On Wed, 26 Nov 2008 09:29:35 -0700, Steve Comstock wrote: >Edward Jaffe wrote: >> >> Of course, I realize an auto-responder message doesn't guarantee >> anything is really being done. But, a simple acknowledgment does wonders >> for customer satisfaction ... ;-) >> And it validates the return address.
>> <Response> >> >> The service item tracking number assigned to your comment is: nnnnn, >> which was created in response to your concern appended below. >> I like tracking numbers. And it's good to get them promptly. >I have gotten very good, personal response after the initial >auto-email in recent months. This is one area IBM seems to >have improved lately. -- gil ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
