We don't make the rules. We don't have to like the rules. We don't have to understand the why behind the rules. We do have to live with the rules.
Several years ago we contracted for an in-house class with a company other than IBM. The instructor was from Canada and did not have a work permit. It took half a day just to get him in the facility. When we did, we had to make sure everyone was aware of the presence of a foreign national. I felt like walking ahead, ringing a bell, crying "Unclean - foreign national - unclean" We have code that we cannot discuss with some non-citizens due to export restrictions. I think this is a great idea and hope that IBM establishes similar centers to assist other nationalities with the same restriction. Dennis Roach GHG Corporation Lockheed Martin Mission Services Flight Design and Operations Contract NASA/JSC Address: 2100 Space Park Drive LM-15-4BH Houston, Texas 77058 Mail: P.O. Box 58487 Mail Code H4C Houston, Texas 77258 Phone: Voice: (281)336-5027 Cell: (713)591-1059 Fax: (281)336-5410 E-Mail: [email protected] All opinions expressed by me are mine and may not agree with my employer or any person, company, or thing, living or dead, on or near this or any other planet, moon, asteroid, or other spatial object, natural or manufactured, since the beginning of time. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Ted MacNEIL > Sent: Wednesday, June 17, 2009 2:41 PM > To: [email protected] > Subject: Re: IBM Software Secure Support via USA Citizens > > >>Govt customer opens a PMR, and happens to get a non-US > >citizen, they have to close the pmr. > > That makes absolutely no sense! > Some of the best support people in IBM work in the Toronto ISC. > > I used to work for a company based in California and the service > provider was in Dallas. > > We had a z/OS problem that got escalated to a Toronto support person. > She solved the problem; she was NOT a US citizen. > > - > Too busy driving to stop for gas! > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
