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Record 03197,550,000
 
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Abstract   Web ibmlink error/VM ibmlink gone  
User keyword   None     
Status   Open     
Responsible   IBM     
Type   Software problem     
Severity   3     
CPU device type   None     
CPU serial number   None     
Component ID   5752SCGEN      
APAR   None     
Release   None     
Created   7/2/09     
Updated   7/2/09     
Contact name   Dave Gibney      
Company name   WASHINGTON STATE UNIVERSITY      
Customer number   xxxxx     
Owner IBMLink ID   xxxxx      
Contact method   Electronic     
Primary telephone   509-335-7359      
Alternate telephone   None     
 
  
 -IL09140               -5752SCGEN  -                 09/07/02-11:54-   
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RESPOND ELECTRONICALLY.                                                 
Route = 5752SCGEN.                                                      
Abstract: Web ibmlink error/VM ibmlink gone                             
                                                                        
 Please answer the following questions to identify outage problems.     
                                                                        
 - Did the problem result in an OUTAGE?  Y    N x                       
   (An outage is a loss of the System, Subsystem, Network, Online       
    System, Data Base or the availability of a major application)       
                                                                        
   If answer to question above is YES, please answer the following:     
   - What was the scope of the outage?                                  
     System(IPL)   Subsystem   Network   Online System   Data Base      
     Major Application   Other:                                         
                                                                        
   - What is the Operating Environment?                                 
     Parallel Sysplex   Sysplex   Single/Shared System(s)               
                                                                        
   - How many systems incurred an outage?    of    (eg. 1 of 8) =PSFT03=
                                                                        
An error has occurred:                                                  
An error occurred accessing the database: -911 40001                    
                                                                        
in AST                                                                  
                                                                        
                                                                        
                                  
 


Dave Gibney
Information Technology Services
Washington State University

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