Shmuel, Very wise, I feel the way only because I have customers who have seemed to forgotten how to read a manual. There are questions raised by reading the manual or by installations doing implementations. After working for IBM consulting we had a SOW , anything above and beyond aw billable. To me that's fair.
Scott ford www.identityforge.com On Aug 26, 2012, at 9:53 AM, "Shmuel Metz (Seymour J.)" <[email protected]> wrote: > In > <CAE1XxDG0KSJUsAoBa170+wgt5NdLP1f+qToBiBCm_D6es=y...@mail.gmail.com>, > on 08/25/2012 > at 09:03 AM, John Gilmore <[email protected]> said: > >> These things said, I agree with Shane that those of us who have >> used and know something about the above-the-bar facilities that >> IBM is making available have an obligation to be helpful to >> colleagues who have less experience with them. > > But no obligation to be helpful to all colleagues. It's perfectly > reasonable to be more helpful to those who have already done their > homework. Further, it is not clear that looking things up for others > instead of directing them to the source is helpful in the long run. > > -- > Shmuel (Seymour J.) Metz, SysProg and JOAT > Atid/2 <http://patriot.net/~shmuel> > We don't care. We don't have to care, we're Congress. > (S877: The Shut up and Eat Your spam act of 2003) > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
