Query for Destination z article on chargeback systems
I'm writing article for Destination z -- http://destinationz.org/ -- giving tips on chargeback systems. I'm interested in reasons for/against implementing chargeback; technical tips for implementing; political hints for inflicting, including getting management buy-in; financial aspects for setting fair rates; suggestions for DEFINING fair rates; native tools, vendor and free offerings, home-grown systems; problems/pitfalls/gotchas/solutions; reality matters for preventing mainframes from being burdened with unrelated costs and overheads; etc.
For this one, brief anecdotes -- war/horror stories describing good/bad/neutral experiences -- will be useful. I'll review list archives but pointers to relevant threads will help.
Operating system-agnostic tips and system-specific issues/tips/tools are both essential.
As usual, please copy me directly so I don't miss responses in list digests. Thanks...
-- Gabriel Goldberg, Computers and Publishing, Inc. g...@gabegold.com 3401 Silver Maple Place, Falls Church, VA 22042 (703) 204-0433 LinkedIn: http://www.linkedin.com/in/gabegold Twitter: GabeG0 ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
