I know of one large organization that treats its reception/security group as a profit center. Departments are billed for its services in notionally pro rata fashion, the Purchasing Department taking the heaviest hit because it has more visitors than others and visitor counts---like SU counts---are easy to come by.
If its costs are folded into overhead an IT department can make much more persuasive arguments for 1) doing useful things efficiently and 2) not doing useless things. Users are deprived of the "I'm paying for it, and I'll do it the way I think best" argument. Moving play money about is an activity that the bean counters encourage, but cost containment is a more valuable activity than cost accounting. John Gilmore, Ashland, MA 01721 - USA Avant d'imprimer cet e-mail, réfléchissons à l'impact sur l'environnement. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
