Q: "why didn't you tell me foo?" A: "Because it didn't matter."
They almost always give their (mistaken) interpretation instead of the raw data. I also hated the ones hat gave me a SYSABEND on dead trees instead of of a SYSMDUMP that I could browse in IPCS. But it's not always the user's fault. "I got message foo". "What does System Messages say?" "Contact your system programmer." Thanks, IBM, I am the systems programmer. Rule 1: trust but verify. -- Shmuel (Seymour J.) Metz http://mason.gmu.edu/~smetz3 ________________________________________ From: IBM Mainframe Discussion List [[email protected]] on behalf of Bob Bridges [[email protected]] Sent: Friday, April 30, 2021 12:23 PM To: [email protected] Subject: User complaints (was "And the survey says...") My favorite: Customer: That trick you showed me? It didn't work. Me: What ~did~ it do? Customer: Nothing. Me: Oh, come on, it did something. You got an error message, right? What did it say? Customer: Oh, it said some damn thing. This was a regular customer; we'd had this conversation before, and he was laughing at himself as he said it. But he still said it. --- Bob Bridges, [email protected], cell 336 382-7313 /* Experience keeps a dear school, but a fool will learn in no other. -Ben Franklin */ -----Original Message----- From: IBM Mainframe Discussion List <[email protected]> On Behalf Of Charles Mills Sent: Thursday, April 29, 2021 14:20 Customer: it blew up. Us: what was the error message? Customer: I don't know, something about an error occurred. Us: Please send us the listing. Customer: Oh, we already purged the output. When are you going to have a fix for us? ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
