Not what I am suggesting. I am not suggesting that coders of a General Ledger 
system also be accountants who use it. I am suggesting it at the corporate 
level. Use in your enterprise what you sell to your customers.

Not in every case of course. If IBM brought out a GL system targeted at small 
businesses you would not expect IBM to use it internally.

But you would certainly want developers to be using the same documentation 
system that customers were expected to use.

Charles


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Paul Gilmartin
Sent: Sunday, November 28, 2021 11:41 AM
To: [email protected]
Subject: Re: IBM RFE's Broken

On Sun, 28 Nov 2021 11:08:11 -0800, Charles Mills wrote:

>> Oh we never use the product
>
>It is a real bad sign when any software company does not eat its own dog food.
> 
You're requiring a person who develops, tests, uses, and documents
the product; an unlikely combination of talents.  Particularly, most coders
are not good tech writers or are unable to view the product with an
unbiased eye.

It's a boon when a compiler is implemented in its own source language.

>-----Original Message-----
>From: IBM Mainframe Discussion List [mailto:[email protected]] On 
>Behalf Of Colin Paice
>Sent: Sunday, November 28, 2021 10:45 AM
>    ...
>Many a time I've asked myself, "why is this solution so complex".  It is a
>simple problem.  Simple problems need simple solutions.  I should not have
>to configure a 7,000 line rexx program!
>
(Cite?  But I don't doubt it.  And GNU Autoconf?)

>I remember one tester saying "Oh we never use the product - we have
>automation which runs all of our tests for us.
>
But such a test suite should include extreme cases.

I once reported an error in the SDSF API for SYSOUT,LRECL=32753.
Support (grudgingly?) agreed to fix it, but only for LRECL>=32753, lest
some customer, somewhere, had come to depend on the brokenness,
perhaps only  by compensating for it.

Compatibility can be a curse.

-- gil

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