We are running z/OS 2.4 on an IBM Z15.  We encountered the following error
when running with ZSORT=YES.

ICE269A WITH ICEMTST ERROR 4013E000 00000008 01000000

We retrieved the fixing PTF's of UI77613 and UI76949.
UI76949 is a PRE of UI77613.  UI76949 has a HOLDERROR
of CH42336, which I think equates to APAR PH42336.

Every time I search for PH42336, I get the following
link, 
www.ibm.com/support/pages/apar/ph42336<http://www.ibm.com/support/pages/apar/ph42336>.
When I click on the link, rather than getting a
description of the APAR, I get the IBM Support
Access screen, which I don't get, if I search on
the two PTF's above.  I've put in our customer
number.  But, that does not help, the screen
repeats.

I tried to order PH42336 and CH42336, and both
orders were rejected, due to  APAR's not found.

We're stuck, since I can't get any fix information
for CH42336/PH42336.  I could bypass the error
hold.  But, maybe that's not a good idea.



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