On Mon, 7 Mar 2022 at 15:41, PINION, RICHARD W. <rpin...@firsthorizon.com> wrote: > > We are running z/OS 2.4 on an IBM Z15. We encountered the following error > when running with ZSORT=YES. > > ICE269A WITH ICEMTST ERROR 4013E000 00000008 01000000 > > We retrieved the fixing PTF's of UI77613 and UI76949. > UI76949 is a PRE of UI77613. UI76949 has a HOLDERROR > of CH42336, which I think equates to APAR PH42336. > > Every time I search for PH42336, I get the following > link, > www.ibm.com/support/pages/apar/ph42336<http://www.ibm.com/support/pages/apar/ph42336>. > When I click on the link, rather than getting a > description of the APAR, I get the IBM Support > Access screen, which I don't get, if I search on > the two PTF's above. I've put in our customer > number. But, that does not help, the screen > repeats.
The APAR is in OPEN status: PH42336: ABEND S800 D AFTER APPLYING PTFS FOR PH20594 21/11/24 PTF PECHANGE This is related to the earlier thread "How to get APAR number", where I pointed out that you need to sign in to see OPEN APARs. I started at https://esupport.ibm.com/customercare/psearch/search?domain=gapar, searched for PH42336, that showed me a list of one APAR with the little key icon, I clicked on it, it prompted me for an IBM ID, and after a lot of flickering and screen refreshing I got to the APAR text. There is no fix, but there is a workaround: BYPASS/CIRCUMVENTION: The following option will disable use of zHPF for sortwork at the job level: //DFSPARM DD * DEBUG $ZEXCP$=OFF I don't see any "IBM confidential" or the like in the text, but I'm hesitant to post the whole thing here. I should point out that my IBM ID is of the most basic kind that anyone can apply for. It is not connected to any kind of entitled support that I know of. Tony H. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
