Kurt,

I submitted two jobs a few hours ago. One to Boulder and one to Rochester. 
Neither server responded after 90 minutes, so I cancelled them. This was a 
surprise that I did not even get the connection.

I have had the following in our firewall for a while now:

 IBM Shopz and SMP/E    Boulder - deliverycb-bld.dhe.ibm.com    "170.225.15.117
                                                                        
129.35.224.117"
IBM Shopz and SMP/E     Dublin -   deliverycb-mul.dhe.ibm.com   "129.35.224.118
                                                                 170.225.15.118"

I thought these are still valid until we are notified otherwise by IBM.

I requested the new *updates* but they are caught up in the change management 
approval process at the moment.

Bob 

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Kurt J. Quackenbush
Sent: Wednesday, June 8, 2022 1:55 PM
To: [email protected]
Subject: Re: Receive from Network failed

> TLS security mechanism negotiation failed - data connection closed
> 425 Unable to build data connection: Not owner Std Return Code = 
> 16425, Error Code = 00017
> >>> QUIT
> 221 Goodbye.
>
> GIM69233I FTP FAILED, ATTEMPT 01 OF 10. FTP WILL BE RETRIED IN 60 SECONDS.

I believe, but am not positive, your firewall is rejecting the connection to 
the download server.  I suspect this order was staged to server 
deliverycb-mul.dhe.ibm.com, which is not typically used for your orders.  
Orders for US customers typically are staged to server 
deliverycb-bld.dhe.ibm.com.  However, there are ongoing issues and US orders 
are currently getting staged to deliverycb-mul.dhe.ibm.com instead.  You should 
ensure your firewall accepts connections from both servers, as these two 
servers are designed to back each other up in the case of an outage.

If you believe this does not explain your problem, please open a case with IBM 
support if you have not done so already.

Kurt Quackenbush
IBM  |  z/OS SMP/E and z/OSMF Software Management  |  [email protected]

Chuck Norris never uses CHECK when he applies PTFs.

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