Customer: "You gotta help us with this problem. It's happening all the time. It's killing us." Me: "Turn on these diagnostic options, run it again, and send us the output." Customer: "Well, gee, it's really hard to duplicate ..."
Charles -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Art Gutowski Sent: Sunday, February 5, 2023 1:03 PM To: [email protected] Subject: Re: I want to cry On Fri, 3 Feb 2023 20:15:21 -0500, Bob Bridges <[email protected]> wrote: >[...] >When nearly an hour had passed, the phone rang again: > >Customer: I need a new power supply. > >Technician: How did you come to that conclusion? > >Customer: Well, I called Microsoft and told the technician what you said, and >he started asking me questions about the make of the power supply. > >Technician: What did he tell you? > >Customer: He said my power supply isn't compatible with NOSMOKE. Well done! That has got to be the most creative, tag-team problem solving effort I've read. The attention to detail... I am in tears (of laughter). Art Gutowski ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
