> On Thursday, July 27, 2023 at 05:25:49 AM PDT, Jason Cai
> <[email protected]> wrote:
> The first question is about how to monitor and alert the system issues.
Hi Jason,
I don't think anyone analyzes messages on a daily/weekly/monthly basis because
it is impractical. The majority of the thousands of unique message IDs (IBM and
vendor) are rarely displayed. For instance, how often do you see JES2
checkpoint delay?
Important messages do not scroll automatically off the operator screen and most
automation products can detect non-scrollable messages. Write a rule or trap
for non-scroll messages. In your situation, you have 3 scenarios to handle. 1.
Messages to alert sysprogs, 2. Messages sysprogs want to ignore, 3. Messages
that need to be placed into 1 or 2. For 3, your automation product can create a
list to be reviewed. You should also consider whether sysprogs should be
alerted to unclassed messages.
As a new automation sysprog, I recommend that you watch for changed, added and
deleted messages during upgrades and PTF apply. IBM and all reputable vendors
provide this list thru SMP/E hold data and upgrade documentation. You need to
review these messages to see if automation should be changed.
On Thursday, July 27, 2023 at 05:25:49 AM PDT, Jason Cai
<[email protected]> wrote:
Dear Max
I am writing to you regarding two questions that I have.
The first question is about how to monitor and alert the system issues. We can
monitor most of the issues and send alerts to our phones. However, when we
cannot provide a complete list of msgids to the monitoring system, some
critical alerts may be missed. How can we minimize the missing of critical
alerts and also reduce the false alarms? This is our biggest challenge. We want
to analyze the operlog every day to find out if there are any potential risks
in the system and also to locate the problem when it occurs. I wonder how your
shop handles this situation.
The second question is a simplified one. Can dfsort delete the last word if the
first position is M and the last word is a number?
I appreciate your time and attention.
Sincerely,
Jason Cai
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