Classification: Confidential

Reboot the hmc.

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Radoslaw Skorupka
Sent: Monday, April 14, 2025 2:55 PM
To: [email protected]
Subject: HMC hang up (z16)

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I have observed the following problem:
HMC is hanging up.
I connect to HMC using web browser. So far so good.
Then I click "logon", type user and password and... nothing happens. For hours.
The same problem occurs when I try to logon using local console.
The console is working, I can logon to SE directly, but not to the HMC.
It is *not* single case, since three HMCs were affected. Two of them are 
ordered with z16 and reside inside CEC cabinet, the third is carried forward 
stand alone PC station (inherited from z15). The HMC version is 2.16.0.

Note: for standalone HMC I simply removed PS cable and enforced PC reboot. It 
helped. I don't dare to repeat this brutal method for built in HMA/HMC.

Note2: Both SE works like a charm. I can switch them, logon, etc. The second 
HMC inside the CEC box is also OK.


Any clue?


--
Radoslaw Skorupka
Lodz, Poland

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