In the last couple of years, I have worked with two IBM z/OS developers to 
improve their documentation. I am impressed with the level of details still 
expended on those manuals. It will be a shame if that level of detail is lost 
in an attempt to "streamline" development processes, or simply save cost.
Lennie

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Phil Smith III
Sent: 20 October 2025 16:23
To: [email protected]
Subject: Re: Newer SYSPROGs (was Re: Political topics)

Yes yes and yes. Also: remember PDOMs? Long gone, but formerly a requirement 
for any serious program.

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Schmitt, Michael
Sent: Monday, October 20, 2025 11:20 AM
To: [email protected]
Subject: Re: Newer SYSPROGs (was Re: Political topics)

The Descent of Software Documentation
-------------------------------------
1. Full and complete documentation of every detail. Remember the 40 lbs of 
manuals for the Microsoft C/C++ compiler v7.0, in a two foot long box?

2. Same documentation but only in .PDF format.

3. Documentation only as web pages

4. Documentation only as knowledgebase entries

5. Only documentation is generated from program source header files (cf. Apple 
developer)

6. No documentation. You're just expected to google and hope someone, somewhere 
has figured it out.


I think there's several drivers of the decline:

* Agile programming combined with rapid releases: when the software's features 
and operation are constantly changing, there's no steady state to document

* Feature "rollout": There's no one version of Dropbox's feature set, for 
example. What they do is progressively rollout changes across the userbase. So 
if they document that it works a certain way, that's only true for a subset of 
the users. Microsoft 365 is the same.

* If you never document how something works, no one can prove that it is broken.



-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Lennie Bradshaw
Sent: Wednesday, October 15, 2025 1:06 PM
To: [email protected]
Subject: Re: Newer SYSPROGs (was Re: Political topics)

Sadly, much software on other platforms today has far less documentation. This 
leads to low expectations that an answer might be found. Instead, answers are 
found in forums. Perhaps we need to emphasise that IBM mainframe systems 
manuals are rather more comprehensive and can be used as a first source of 
information.

Lennie

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
David Purdy
Sent: 15 October 2025 18:25
To: [email protected]
Subject: Re: Newer SYSPROGs (was Re: Political topics)

 Our first response to a question is;What did the manual say?
Our second response is:Don't use ChatGPT
    On Wednesday, October 15, 2025 at 12:59:09 PM EDT, Jousma, David 
<[email protected]> wrote:

 Changed the subject to keep Darren’s feathers down…

As entrenched system programmers most of us are from decades of experience, we 
really need to take a softer tone that some here have mentioned.  First off, 
let’s not scare away newbies from the platform, but sometimes just a pointer to 
which manual they can go looking at is all that is needed.

My mentor used to ask me what I was looking at that I didn’t understand.  And 
if I replied that I hadn’t looked, well then he pointed me to the manual.    
For me, I’ve learned more about everything else by searching the manual for 
what I really wanted.  After awhile it all starts to fit together.




​​​​​​​​​​​​​​​​​​​​​​​​​​​​_______________________________

Dave Jousma

Vice President | Director, Technology Engineering

Fifth Third Bank | 1830 East Paris Ave, SE | Grand Rapids, MI 49546






From: IBM Mainframe Discussion List <[email protected]> on behalf of 
Seymour J Metz <[email protected]>
Date: Wednesday, October 15, 2025 at 12:44 PM
To: [email protected] <[email protected]>
Subject: Re: Political topics

CAUTION EXTERNAL EMAIL
This message came from outside your organization.
DO NOT open attachments or click on links from unknown senders or unexpected 
emails.
Report 
Suspicious<https://us-phishalarm-ewt.proofpoint.com/EWT/v1/MwwqYLOC6b6whF7V!odOGFh_lgiBhHko4rfivV4VzOYlSakFScohREKt1lGITdYXTA3WpPdeyc3ve7qYrUUIMoYKt8dq79EP_rOs4II3PnV-64oPJWXSHVJdG0BRgyS3QNjll33pZ7KDU7U5tLInALgIXLoigtw$>


I used to phrase it as "Which part of the explanation is unclear"; maybe they 
legit did RTFM and the information was ambiguous or flat wrong.

Yes, that last does happen, and I can't reaonably expect a user to recognize 
and deal with it.

--
Shmuel (Seymour J.) Metz
https://urldefense.com/v3/__http://mason.gmu.edu/*smetz3__;fg!!MwwqYLOC6b6whF7V!nnbo8essFOHBsvihlavRW_OmYqJjnXkV9_AJ2xi6-MtH1HpuaWh1ei55btIwI8zepSAALYak-AHutQ9P$
עַם יִשְׂרָאֵל חַי
נֵ֣צַח יִשְׂרָאֵ֔ל לֹ֥א יְשַׁקֵּ֖ר




________________________________________
From: IBM Mainframe Discussion List <[email protected]> on behalf of Jay 
Maynard <[email protected]>
Sent: Wednesday, October 15, 2025 9:34 AM
To: [email protected] <[email protected]>
Subject: Re: Political topics


External Message: Use Caution


I try hard to always say which FM and where the information is in it when 
saying RTFM.

On Wed, Oct 15, 2025 at 8:06 AM Seymour J Metz <[email protected]> wrote:

> Always verify that the relevant information is in TFM before saying RTFM.
> In fact, verify that it is not hidden away.
>

--
Jay Maynard

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN




----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN



This e-mail transmission contains information that is confidential and may be 
privileged.  It is intended only for the addressee(s) named above. If you 
receive this e-mail in error, please do not read, copy or disseminate it in any 
manner. If you are not the intended recipient, any disclosure, copying, 
distribution or use of the contents of this information is prohibited. Please 
reply to the message immediately by informing the sender that the message was 
misdirected. After replying, please erase it from your computer system. Your 
assistance in correcting this error is appreciated.


----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN


----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN



----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to [email protected] with the message: INFO IBM-MAIN

Reply via email to