Sorry, didn't realize you were a freelancer.
We have considered and even played with "personal licenses" in the
past. But z/XDC, when authorized, can pretty easily be misused. We
would have to require host sites to sign off on all kinds of
liability disclaimers.
Glad you like XDC. Wish we could make something work for you.
Best,
Dave
At 2/2/2014 03:28 PM, Jon Perryman wrote:
Sorry, just trying to be funny. I can't ask my customers to install
it just for me for a one off use. Works As Designed. Personally, I
find it worth the money. Having to create a SLIP (sometimes
complicated) and analyzing the dump takes time. Not very dynamic
because I can't decide depending on data found. Very frustrating
when I know I could easily found the problem with z/XDC in just a
couple minutes. Maybe it would be useful if you had a new product
that is restricted which vendors ship with their products. A temp
enable key from your website that restricts to a cpuid, vendor
product and lasts maybe an hour or two. No memory update. No common
storage die (I'm guessing you called it die because of DEAD in 2 hex
bytes). No viewing restricted storage (e.g. other address spaces)
without the end user agreeing. Allowing abend traps would also be
useful because who knows when those are going to occur. I don't do
much support any more so I don't know how it would be accepted.
Support staff that I've worked with aren't usually fluent with z/XDC
because they don't have any incentive. They deal mostly with dumps
from customers and rarely need to diagnose locally. Maybe this would
give them some incentive to learn and use it. They could easily
justify it with avoiding slip's and reducing their time in
diagnosing the problem. I would think customers would be impressed
because it would reduce their involvement by avoiding multiple
calls, eliminate capturing diag data and not having to transmit
it One call and we possibly have all the information we need. Jon
Perryman. >________________________________ > From: Dave Cole
<[email protected]> > > >WAD? >
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Dave Cole
ColeSoft Marketing
414 Third Street, NE
Charlottesville, VA 22902
EADDRESS: <mailto:[email protected]>[email protected]
Home page: www.colesoft.com
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