As per Barbara and Tony, I generally don't join into opinion threads. However, I haven't noticed anyone mention the advantage (and as far as I can tell, the only advantage) of Knowledge Centres: they are web-searchable, they will turn up in <insert favourite internet search engine> results. Personally, I think that's a big plus over most other software suppliers' documentation, especially for people new to mainframe.
Having said that, I download the PDF's. Much easier to browse through. Ant. -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Ed Finnell Sent: Friday, 13 March 2015 9:00 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Knowledgecentre versus the library server ISTM it's not the software but the management of the software that's sorely lacking. Seems to be no concept of service levels or availability, Other than us yakking about it, it's probably costing them big time in productivity and efficiency. But then you'd have to be measuring it to notice. In a message dated 3/12/2015 6:00:56 P.M. Central Daylight Time, bles...@ofiglobal.com writes: since it's almost Friday, how about we get together the best ideas, build it, and sell it (to IBM ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
