John, Thanks for the answer. Your hope is validated. I do agree! :-)
Bob -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of John Eells Sent: Wednesday, September 30, 2015 6:57 AM To: [email protected] Subject: Re: IBM Electronic Service Agent V1.2 The technical owner of the function was out of the office, but on his return he said of this product: "It's mainly hardware i/o errors for DASD and legacy tape drives, plus software inventory and allowing customers to request Hiper/PE report and PTFs for selected SMP/E zones. That they can get using SMP/E functions, or Shop z service options." I think EREP, z/OSMF Software Management, SMP/E reports, RECEIVE ORDER, and Shopz likely replace all of these things effectively. And, like Service Agent, "the price is right," as all are base z/OS functions in z/OS V2.2 and (for z/OSMF) available at no additional charge for z/OS V1.13 and z/OS V2.1. I hope you agree that you don't need it any more! Richards, Robert B. wrote: > Good Question! > > I do not have a good answer. I have assumed it was is use for additional > "phone home" capability/information. > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of John Eells > Sent: Monday, September 28, 2015 6:30 AM > To: [email protected] > Subject: Re: IBM Electronic Service Agent V1.2 > > Richards, Robert B. wrote: >> I received a notice that the product IBM Electronic Service Agent 1.2 >> (5655-F17) is being discontinued September 30th, 2016. I went looking for >> replacement information and found a webpage that had no replacement >> indicated under a column of that heading. >> >> Is there some other product that I should have to provide its functionality >> in lieu of a replacement? At least they are giving plenty of lead time to >> resolve this. > > What are you using it for? -- John Eells z/OS Technical Marketing IBM Poughkeepsie [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
