I don't think my previous note was having enough information. In the initial screen for opening service request I selected "Problem with Appliance" , in the next page searched with keyword as "System z" and got the option to select for HMC issue.
Product Usage and Q&A Support for System z Hardware V1.1 Component Hardware How-to for System z Consoles 1.2.0 Thanks, Dinesh ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN