Steve:

I don't think I asked of him anything a customer wouldn't ask. Frankly if he would have responded with a 10 percent increase that would have been good enough (for me as a non customer). The bottom line are we talking about 1 second or 5000 seconds savings that would be good enough to decide if his work would save his company. So far there have been some pretty good answers except for the metrics of savings.

Ed
On Nov 29, 2015, at 9:46 PM, Steve Thompson wrote:

On 11/29/2015 09:56 PM, Ed Gould wrote:
On Nov 29, 2015, at 7:17 PM, Stevet wrote:

<SNIPPAGE>

Then supply an object deck that has the "special" instructions
with instructions to relink the problem program. Put the burden
on the user. BTW he has not informed us what the timing
difference is. I submit that the most crucial missing part of
this discussion is.

Ed

<SNIP>
Perhaps you should ask him for an NDA (Non-Disclosure Agreement) so he can provide all the proprietary particulars to/for you?

With WYLBUR, I did what you are suggesting. I had the customer(s) do an assembly of a module that generated offsets to certain items that WYLBUR needed for running an SRB in the JES2 address space. The OCO code may have been "patched" via a PTF or two due to changes in the JES2 code. In this way, WYLBUR wouldn't fall over, or take out JES.

But, what the OP is doing, is a different animal (from where I sit).

There is a certain customer (whether or not he has the same problem with the same customer) that asked a specific vendor, for a specific product, if they would run the C/C++ compiler with a particular ARCHLEVEL and allow them to test their product (they were having an UGLY tuning issue).

I suggested to the management of that customer that this could be a difficult thing for an ISV to do, depending on the number of customers they have, and what hardware they are all running on.

So what the OP is doing, I am somewhat sympathetic with, having had to deal with some similar issues as a customer, and as a vendor.

Regards,
Steve Thompson

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