At Sterling Software Storage Management Division, we used SMS in Irvine, CA from around 1997-2001. The only concern was that they didn't consider our work "production", even though that is where we created our distribution tapes. Fortunately we were able to drive down there from San Bernardino and meet them in person. After that, they were a lot more responsive. Since they gave production priority, I don't think anyone besides another software development shop would have a similar experience.
After Sterling Software was acquired by Computer Associates (as we were then named) in 2000, we migrated to the in-house data center. Bob Longabaugh CA Technologies Storage Management -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of John McKown Sent: Thursday, February 04, 2016 2:07 PM To: [email protected] Subject: Re: Question about secondary maintenance companies On Thu, Feb 4, 2016 at 1:50 PM, Lopez, Sharon <[email protected]> wrote: > Does anyone have any experiences (good or bad) with secondary > maintenance type companies that will support IBM mainframes? > > Thanks to everyone in advance. > We've had a company called SMS for years. I've liked the employees and they are competent. The only machine that gives them any problems is our 3584, which we got pretty much the instant it was announced. This monster is used by both the z/OS system _and_ our LAN environment. https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sysmaint.com_&d=CwIFaQ&c=_hRq4mqlUmqpqlyQ5hkoDXIVh6I6pxfkkNxQuL0p-Z0&r=_pjUpH7SxKBkB6gBZH_r7a7W1q59Nzy5lPxFUOMH-UM&m=yEn4IoSYy7YmxauLkdmuVvsGFItKv3cR-Vp-8q5Wg_g&s=HSatsT0AKKugblLHjBdHllp5kzhLSmrzDbZqHopTq5w&e= -- Werner Heisenberg is driving down the autobahn. A police officer pulls him over. The officer says, "Excuse me, sir, do you know how fast you were going?" "No," replies Dr. Heisenberg, "but I know where I am." Computer Science is the only discipline in which we view adding a new wing to a building as being maintenance -- Jim Horning Schrodinger's backup: The condition of any backup is unknown until a restore is attempted. He's about as useful as a wax frying pan. Maranatha! <>< John McKown ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
