Some more interesting news on Delta

http://www.cringely.com/ 

here is some of the article
Delta Airlines was an IBM outsourcing customer, they may still be today, I 
don't know. They haven't returned my call.

Loss of power in a data center usually triggers a disaster recovery plan. When 
that happens you have two basic choices: switch to your backup systems 
somewhere else or fix the outage and recover your primary systems. The problem 
with going to backup systems is those backups usually do not have capacity for 
100 percent of the workload so only the most critical functions are moved. Then 
once everything is fixed you have to move your workload back to your production 
systems. That is often high risk, a major pain, and takes a lot of effort. So 
in a traditional disaster recovery setup, the preference will always be to 
recover the primary services.

Anything less than a 100 percent service backup isn't disaster recovery, it is 
disaster coping.

Now if the IT support team is thousands of miles away, offshore, the process 
for restarting hundreds - perhaps thousands - of systems can be slow and 
painful. If you lose the data link between your support team and the data 
center due to that same power outage your support team can do nothing until the 
data link is fixed.

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