Hi Elaine,

When you reset the password, be sure to use the NOEXPIRED operand on your ALU 
command like so:

ALU userid PASSWORD(password) NOEXPIRE

This will require the password to conform to your current password syntax 
rules. If the former password no longer conforms to your rules, you'll need to 
temporarily remove the rules in order to reinstate the former password.

After successfully reinstating the prior password, try logging on with the ID 
and password to confirm they work. I usually use FTP for this purpose.

Since this involves a non-expiring password, I assume this ID is being used to 
log on from another platform for a task like file transfer or remote DB2 calls. 
It has been my experience that when a non-expiring password stops working, it 
is never RACF's fault. Instead, it is because the person responsible for the 
process on the other platform from which the logons are originating has 
inadvertently changed the password or tried installing the same ID from yet 
another platform and didn't enter the password correctly. I suggest you look at 
RACF SMF records for JOBINIT events related to this ID to see where these 
logons are originating from and verify it is the correct source for these 
logons.

Regards, Bob

Robert S. Hansel          *** Celebrating 30 years working with RACF ***
Lead RACF Specialist
RSH Consulting, Inc.
617-969-8211
www.linkedin.com/in/roberthansel
http://twitter.com/RSH_RACF
www.rshconsulting.com
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-----Original Message-----
Date:    Mon, 20 Mar 2017 11:44:01 -0500
From:    Elaine Beal <elaine.b...@gxs.com>
Subject: RACF Non-expiring passwords

We have a non-expiring password that we've used for years and somehow failed 
the other night. I reset with an alu line command but the new password doesn't 
work. When I go through the panels it says the current password isn't valid.
We have changed password rules but I don't see where that matters. I set the 
new password to existing rules and do not get any errors on the alu.

Thanks,
Elaine

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