Nathan, I don't know ServiceNow, but we create automatically tickets for abending jobs or jobs with RC > 4 in JIRA ticketing system. This is done with REST services and cURL from a REXX (started by NetView). Probably ServiceNow offers also a REST API you can use. If you need more information please contact me offline.
Regards, Werner -----Ursprüngliche Nachricht----- Von: IBM Mainframe Discussion List [mailto:[email protected]] Im Auftrag von Nathan Astle Gesendet: Donnerstag, 29. Juni 2017 10:06 An: [email protected] Betreff: CA7 with service now Hi, Is there anyone in the List who have integrated CA7 with Service Now(Ticketing Tool). Basically whenever the CA7 jobs Abend it must automatically create a incident in service now. Could you please share your experience ? So that It can help me to build a similar Solution in my Shop. Nathan ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
