If I have to ask how-to, isn't it a DOC apar?  :-O

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Ed Jaffe
Sent: Friday, September 8, 2017 10:17 AM
To: [email protected]
Subject: Re: SoftwareXcel Discontinued

On 9/8/2017 12:12 AM, Timothy Sipples wrote:
> SoftwareXcel, and its successors, provide additional support services 
> above and beyond Program Services, notably including some "how-to" support.

It used to be that if you didn't have at least SoftwareXcel Basic Edition, you 
could not logon to IBMLink to search for fixes, you could not open PMRs 
electronically (you had L1 voice only), and you could not download PTFs 
electronically (you had tape only).

Are you saying that I can now search for fixes, open PMRs electronically, and 
download PTFs electronically without paying for SoftwareXcel Basic Edition? 
Please elaborate!

Haha! Never in my life have I asked anything resembling a "how to" 
question via a support channel. I don't think that's even possible with 
SoftwareXcel Basic Edition! LOL

--
Phoenix Software International
Edward E. Jaffe
831 Parkview Drive North
El Segundo, CA 90245
http://www.phoenixsoftware.com/

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