On 6/7/2018 12:02 PM, Peter Hunkeler wrote:
I'll pass these comments on to the initiative leads so that they're
aware of the specific problems and can hopefully direct resolutions ASAP.
<warning>
if your faint-hearted, don't read on.
</warning>
<rant on, again>
Someone better go off and kick'em in the ... and tell those useless m.... to
go and look for another job. The Internet lives from links, from stable links.
IBM has been the world leader in restructuring its websites and re-breaking
links for years. But least the important ones to us technicians have survived
so far.
I wouldn't have imagined that someone can be so dumb and do what IBM seems to
have done now.
IBM is currently making it worse and worse for me to do my job. I need to be
able to find information. Every valuable redpiece, every valuable redbook,
every valuable presentation has links in it, useful links. If IBM is willingly
breaking those links, the I understand that IBM is willingly sabotaging to our
work.
</rant on, again>
I had not intent to offend anyone, except those responsible for this disaster.
I've gotten upset for quite some time whenever I was looking us something on
IBM site. This has to get out once.
On the contrary Peter, your comments are mild compared to the damage IBM
has done to us with this latest debacle. I was wondering earlier this
week why IBM's largest clients would consider taking highly sensitive
data off a mainframe and move it to an off-prem public cloud. I'm
wondering no longer.
1. Red Alert in January for service certs, when anyone at IBM paying
attention should have known weeks in advance.
2. GDPR changes to upload data to IBM given to us 1 DAY (!!) before
implementation in May. 1 DAY! Again, anyone at IBM paying attention
should have given us many weeks notice of this change.
3. Redesign IBM's web site so that all the technical links are broken,
and only marketing links remain. Brilliant strategy there. All that
served to do is alienate your existing clients and start them thinking
about AWS if they hadn't done so already.
These things happen because many parts of IBM have stopped caring.
Somebody at IBM thinks they'll get new customers with this wholesale web
site redesign, but I think it's going to backfire on them. It's going
to make folks like us less able to do our jobs. I fail to see how IBM's
web site redesign benefits anyone, least of all IBM. And before you say
"Github", that was supposed to be an ORDERLY migration, not a
pull-the-plug-now and we'll get the stuff to Github whenever.
I don't know who's minding the store at IBM, but they're asleep at the
swtich right now. This does not bode well for the future of the mainframe.
Regards,
Tom Conley
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