" I don't know who's minding the store at IBM, but they're asleep at the swtich 
right now."

Agreed!

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Tom Conley
Sent: Thursday, June 7, 2018 9:01 PM
To: [email protected]
Subject: Re: Where is the WLM website???

On 6/7/2018 12:02 PM, Peter Hunkeler wrote:
>> I'll pass these comments on to the initiative leads so that they're
> aware of the specific problems and can hopefully direct resolutions ASAP.
>
>
>
> <warning>
> if your faint-hearted, don't read on.
> </warning>
>
>
>
>
> <rant on, again>
> Someone better go off and kick'em in the ...  and tell those useless m.... to 
> go and look for another job. The Internet lives from links, from stable 
> links. IBM has been the world leader in restructuring its websites and 
> re-breaking links for years. But least the important ones to us technicians 
> have survived so far.
>
>
> I wouldn't have imagined that someone can be so dumb and do what IBM seems to 
> have done now.
>
>
> IBM is currently making it worse and worse for me to do my job. I need to be 
> able to find information. Every valuable redpiece, every valuable redbook, 
> every valuable presentation has links in it, useful links. If IBM is 
> willingly breaking those links, the I understand that IBM is willingly 
> sabotaging to our work.
> </rant on, again>
>
>
>
> I had not intent to offend anyone, except those responsible for this disaster.
>
>
> I've gotten upset for quite some time whenever I was looking us something on 
> IBM site. This has to get out once.
>
>

On the contrary Peter, your comments are mild compared to the damage IBM has 
done to us with this latest debacle.  I was wondering earlier this week why 
IBM's largest clients would consider taking highly sensitive data off a 
mainframe and move it to an off-prem public cloud.  I'm wondering no longer.

1.  Red Alert in January for service certs, when anyone at IBM paying attention 
should have known weeks in advance.
2.  GDPR changes to upload data to IBM given to us 1 DAY (!!) before 
implementation in May.  1 DAY!  Again, anyone at IBM paying attention should 
have given us many weeks notice of this change.
3.  Redesign IBM's web site so that all the technical links are broken, and 
only marketing links remain.  Brilliant strategy there.  All that served to do 
is alienate your existing clients and start them thinking about AWS if they 
hadn't done so already.

These things happen because many parts of IBM have stopped caring.
Somebody at IBM thinks they'll get new customers with this wholesale web site 
redesign, but I think it's going to backfire on them.  It's going to make folks 
like us less able to do our jobs.  I fail to see how IBM's web site redesign 
benefits anyone, least of all IBM.  And before you say "Github", that was 
supposed to be an ORDERLY migration, not a pull-the-plug-now and we'll get the 
stuff to Github whenever.

I don't know who's minding the store at IBM, but they're asleep at the swtich 
right now.  This does not bode well for the future of the mainframe.

Regards,
Tom Conley

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