Sue, thank you for reinstating the V2R1 KC documentation. Notification, long in advance and repeated along the way, for any web-based doc changes, might help reduce the pain. I think IBM needs to regard web-based documentation content, especially for in-service products, as an extension of the software lifecycle for the product itself. Product docs, styles (KC, pdfs, etc.), manner of access (urls), etc. should be subject to the same EOS and EOM dates as the product itself. Maybe I'm unaware and IBM has already implemented this kind of thing to some extent.
Anyway, my 2 cents worth. Thanks again, Mike -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Susan Shumway Sent: Thursday, June 14, 2018 6:45 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: z/OS V2R1 content in KC (and Google) Hi all. We've been following all the comments here and elsewhere about the removal of the z/OS V2R1 content from KC and have been assessing the situation. -- IBM recognizes the need to improve our client's experience to find relevant content associated with your IBM products and services. To address this, we have embarked on a multi-phased, IBM wide effort to right-size content, improve search capability and enhance technical content assets. During this process, you may find that some of the content has been moved to new locations. We appreciate your patience as we move forward. -- To support this effort, we recently un-published V2R1 content. However, even though it is still available in the often preferred PDF and KC4z formats, it is now apparent that searching for any z/OS content online is often yielding unexpected and understandably frustrating results. (Note that your valuable feedback is reinforcing our focus on continued efforts to build and redirect indexing for improved Google search.) Therefore, we're reinstating the entire V2R1 product documentation library in KC. We'll also learn from this experience and more carefully focus on online search and linking impacts when un-publishing KC content in the future. Watch for the return of the V2R1 KC content by the end of today. In the meantime, we'll continue to make available all the other content formats listed on https://www.ibm.com/support/knowledgecenter/SSLTBW_2.1.0/com.ibm.zos.v2r1/en/homepage.html . As always, see the z/OS Internet Library at https://www.ibm.com/servers/resourcelink/svc00100.nsf/pages/zosInternetLibrary for links to all releases and formats of the z/OS content. -Sue Shumway -- Sue Shumway z/OS Product Documentation Lead IBM Poughkeepsie chale...@us.ibm.com ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
