No kidding. Long ago, monitor on a friend's PS/2 failed. Being a mainframer she was accustomed to calling IBM for software/hardware support -- so she called Support Center. They scheduled a visit. I was home, fellow showed up in unmarked white van, swapped monitors, cleaned up minimal packing material debris, and left. Not the usual process for a consumer product.
Tom Brennan<[email protected]> IBM was often amazing with repairs. I remember one morning my 3278 tube died. I went to lunch and it was fixed by the time I got back. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
