Tony

We have a console automation product that will do that as well as send an email 
alert if the message stays in answered for a period of time. 

Call me

Kenneth A. Bloom
CEO
Avenir Technologies Inc
/d/b/a Visara International
203-984-2235
bl...@visara.com
www.visara.com


> On Jul 3, 2019, at 8:06 AM, Tony Thigpen <t...@vse2pdf.com> wrote:
> 
> My boss wants something is doable.
> 
> He wants:
> "I want a notification if there is a 'white message' that has stayed on the 
> console longer than 5 minutes."
> 
> We had a problem where an unresolved outstanding message was on the console 
> for a bit because the operator was occupied elsewhere. So, he wants to know 
> if something has not been corrected within a reasonable time frame.
> 
> We don't use a third-party console product because we are currently happy 
> with sysrexx as our console automation tool.
> 
> I am not sure were to start with this. Since it has to handle any outstanding 
> message, it can't be driven by message number (like most sysrexx stuff) so I 
> need to drive it based on the WTO descriptor code, but I don't know if that 
> is possible with SysRexx.
> 
> And, then I somehow need to intercept the "un-stick" DOM macro call.
> 
> -- 
> Tony Thigpen
> 
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