Agreed! IBM would not take down WWW.IBM.COM for 4 days. Why should we have to put up with this attitude?
-----Original Message----- From: IBM Mainframe Discussion List <[email protected]> On Behalf Of Vernooij, Kees (ITOP NM) - KLM Sent: Wednesday, July 24, 2019 7:46 AM To: [email protected] Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively " We apologize for the inconvenience. " Nowadays this seems very often sufficient to justify not doing what you should do. Kees. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of Allan Staller > Sent: 24 July, 2019 14:38 > To: [email protected] > Subject: FW: Shopz product orders will NOT be available between August > 16, > 2019 and August 22, 2019 inclusively > > What is wrong with this picture? > Their Flagship is available 99.999999% of the time. > Why can’t the support systems match the availability? > > BTW, what if someone needs to obtain a PTF in that interval? What do > they do then? > > Refrain: > The new tools are neither as reliable, available, or serviceable as > those that are being replaced. > > IMO, there is usually less function as well. > > From: [email protected] <[email protected]> > Sent: Tuesday, July 23, 2019 8:41 PM > To: Allan Staller <[email protected]> > Subject: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > To our Valued IBM Clients: > > IBM will be engaged in a system migration beginning on August 16, 2019 > which will impact the ability for you to place a Shopz Product Order > up to and including August 22, 2019. (Service Orders will NOT be > impacted.) > > In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you. > > The affected countries are as follows: > USA, US > Canada, CA > Puerto Rico, US > Guam, GU > Virgin Island, VI > > We recommend leaving enough lead time by submitting orders for > processing before August 15, so they will have time to complete. > > The change is generally transparent to you. After the migration is > complete, your access and order history won't be affected. > > Customer Number IMPACT after migration: There will be a change to your > customer number after the migration. The new customer number will be 9 > digits prefaced by a "S", for example, 'S012345678'. You can find the > old and new customer number mapping relationship under "My > preferences" page after you log into Shopz successfully. > > We apologize for the inconvenience. > > Should you have any further questions, please engage our support team > via channels listed in Customer service page. > * > ********************************************************************** > **** > * > * > Please do not reply to this email, as > * > * > it was sent by an unattended machine. > * > * > ********************************************************************** > **** > * > > ::DISCLAIMER:: > ---------------------------------------------------------------------- > ---- > ---------------------------------------------------------------------- > ---- > ---------------------------------------------------------------------- > ---- > -------------------------------------------------------- > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. 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