On Wed, 11 Mar 2020 15:52:50 -0700, Charles Mills wrote:
>
>But to the best of my knowledge Dallas ISV center customers are red-headed
>stepchildren and cannot open PMRs.
>
I was once in a situation as in in-house trans-department user
of our corporate computing center. I reported a bug which
impacted me, fixed by APAR from that computing center. Then
I reported another bug I encountered in testing for the first
but from which I suffered no practical impact. DP manager
declined to report it to IBM saying that since we were, to an
extent, a competitor of IBM's we should not let IBM have the
benefit of our problem discovery effort.
I try new features I find in manuals. I saw one described that
seemed unlikely to have been implemented as described.
IBM support countered my SR with:
"Do you need this to work, or were you just testing?"
"Of course I was testing. Don't you?"
-- gil
----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to [email protected] with the message: INFO IBM-MAIN
