On Wed, 11 Oct 2006 10:28:07 -0500, Tom Duerbusch <[EMAIL PROTECTED]> wrote:
>So I guess the question I'm wondering... > >How many others have shipped dumps, online, back before high speed >Internet connections? Why send the entire dump when they're only going to look at a tiny fraction of it? On multiple occasions I did it live over the phone with the support center. They said what they wanted to look at and I read it out to them. So that's "on line" in one sense. <g> We shipped tapes too, but not for the problems that were easy to diagnose . Brian Nielsen
