Personally, not speaking for Hewitt Associates...

:Rant on

Years ago IBM senior management tried to kill off not only CMS development 
-- but all of VM.  Actually, that's happened several times.  Sometimes the 
bell tolled for source code (effectively preventing new features from 
being added by customers), sometime it tolled as "co-existence" 
(functional VM stabilization).  Most often the bell tolled for marketing, 
of which effectively there was none for many years.  No marketing = no 
sales.  No sales = business case for IBM to say "no one cares: kill it." A 
self-fulfilling prophesy.  Apparently VM customers did not sell enough Big 
Iron - after all VM and CMS apps are exceedingly "resource thrifty", 
needing far less resources to perform the same tasks as some "O"ther 
"S"ystems. 

At least twice customers rose up en mass, and in almost in arms, to fight 
back.  (Think: SHARE's "Source Force" and VMSHARE's "MEMO NOTAGAIN".)  The 
customer argument was that senior IBM management did not know what they 
would lose if VM was dropped.  Basically, IBM senior management did not 
know for what VM customers used their systems, nor how critical VM was to 
their business.  And the VM customers did not do a good job complaining to 
IBM when they wanted something new in VM.  We just used the terrific VM 
capabilities to write our own.  I'm still pretty sure that IBM doesn't 
have a good grasp of what their customers "do" with VM, nor how valuable 
it is.  IMHO - the most important point is that VM did not sell enough Big 
Iron.

But now (even after so many attempts to kill off VM), it *is* selling Big 
Iron -- a large percentage of all new Big Iron.  For Linux.  What would 
have happened to IBM had senior management been successful in killing off 
VM on the first try?  (Think: OS/2 and the PC business.)  Certainly, no 
IFLs.  And the inability to convert legions of decentralized servers onto 
single System z platforms. 

One of the arguments often heard against *nix is it's level of immaturity. 
 They are still trying to do things that CP and CMS have done for years, 
honed to a fine edge, and do with excellent (mature) reliability.  But now 
CMS is only good as a maintenance tool?  Again: The customer argument was 
is that senior IBM management did does not know what they would will lose 
if VM was CMS is dropped (to the level of hipervisor support). 

Ignorance breeds intolerance.  There seems to be a lot of intolerance by 
senior IBM management for continued CMS enhancements.  I really don't know 
how to educate senior IBM management.  Maybe set up a series of "common 
application" development projects and try them in competing platforms to 
learn which is the first to reach production, runs the fastest, runs with 
the lowest TCO, runs the most reliably across a set of standard outages, 
and which recovers fully in the least time?  But I won't hold my breath 
waiting for that to happen.  CMS would probably score very well, not 
providing the desired results to match the stated direction.

Another argument against CMS development: schools aren't teaching 
mainframe skills for newbies.  Commendably, IBM is attacking that problem 
head on.  For z/OS, Linux, and others - but I'd be willing to bet a nice 
steak dinner that CMS application development is not included in that 
educational attack.  Chicken/egg.  Good thing that my bet wasn't a 
southern fried chicken dinner - we'd be EATing CMS development!  :-(

:Rant off - I'm getting too old to keep tilting at the same old windmills, 
staffed by the next new senior managers with no CMS expertise or 
understanding, but with a pre-closed mind.

Mike Walter 
Hewitt Associates 
Any opinions expressed herein are mine alone and do not necessarily 
represent the opinions or policies of Hewitt Associates.





"Craig Dudley" <[EMAIL PROTECTED]> 

Sent by: "The IBM z/VM Operating System" <[email protected]>
05/03/2007 01:26 PM
Please respond to
"The IBM z/VM Operating System" <[email protected]>



To
[email protected]
cc

Subject
Re: z/VM usability






Alan,
How about comments on one of the basic premise of this thread - CMS 
is "functionally stabilized"? From an external POV, it does appear
that CMS (and adjunct components like SFS) isn't (aren't) being enhanced 
for the continuing support role it has in maintaining a z/VM CP 
environment.
-- 
Craig Dudley
Manager, Mainframe Technical Support Group
Office of Information Technology
State of New Hampshire
27 Hazen Drive
Concord, NH 03301
603-271-1506    Fax 603-271-1516

>On Thursday, 05/03/2007 at 11:35 AST, "Edward M. Martin" 
><[EMAIL PROTECTED]> wrote:
>> But the "If it ain't broke, don't fix it."  was caused by IBM not
>> supporting a product that is supported by the other IBM Operating
>> systems.
>> 
>> IBM is basically breaking a working system. (IMHO)
>> 
>> And I am working on away to get off the VM/VSAM part, and it looks like
>> it will be a NON-IBM solution.  But I am still looking.
>
>By "business as usual", I mean that IBM continually withdraws products 
>from the marketplace, even some that people are using.  There are still 
>people using VM/ESA V2. 
>
>It was nearly two years ago (June 2005) that we announced that you would 
>no longer be able to order VM/VSAM effective September 30, 2005.  In 
>August of the same year we announced that VM/VSAM would end service 
>February 28, 2007.  Standard meaning: "Don't deploy new applications that 

>depend on VM/VSAM and begin working on a migration or risk mitigation 
plan 
>for applications you already have."  It's true that if there is no 
>replacement product from IBM, and no 3rd-party substitute, then, yes, the 

>application is eventually re-hosted or discontinued completely.  And 
>sometimes on a non-IBM, non-Linux platform.  IBM makes the decisions it 
>makes and has to live with the consequences.
>
>I'm also sensitive to the fact that those decisions can also affect 
>someone's livlihood (inside IBM and out).  I don't blame anyone for being 

>upset, if that's the case.
>
>Don't get me wrong, I wish VM/VSAM was still around, but it isn't, so 
>you're doing the right thing, triggering an application review.  If you 
>choose that the risk of being unsupported is greater than the benefit 
your 
>company derives from the application, then it is time for a change.
>
>Finally, to the best of my knowledge, we have done nothing to "break" a 
>working system.  If you find a defect in CMS that causes VSAM to break, 
>and you have a VM support contract, we will fix it.  If you find a defect 

>in VSAM itself, no such luck unless you have an extended VSAM support 
>contract.
>
>Alan Altmark
>z/VM Development
>IBM Endicott


----------------- End Forwarded Message -----------------

-- 
Craig Dudley
Manager, Mainframe Technical Support Group
Office of Information Technology
State of New Hampshire
27 Hazen Drive
Concord, NH 03301
603-271-1506    Fax 603-271-1516



 
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