Sneaky, sneaky...
--
Rich Smrcina
VM Assist, Inc.
Phone: 414-491-6001
Ans Service: 360-715-2467
rich.smrcina at vmassist.com
http://www.linkedin.com/in/richsmrcina
Catch the WAVV! http://www.wavv.org
WAVV 2009 - Orlando, FL - May 15-19, 2009
Alan Altmark wrote:
On Monday, 09/29/2008 at 07:32 EDT, Rich Smrcina <[EMAIL PROTECTED]>
wrote:
That begs the question, doesn't this qualify as a usage; not defect?
"Hello? Support Center? Yes, I'd like to report that there is nothing in
the Guide to Automated Installation and Service on the subject of removing
service that I've applied using the procedures described therein. No
references to "remove" or "uninstall" in the index. Yes. No. No. Yes.
No, nothing. Yes, the word "remove" appears in the book, but not in this
context. I think the book that tells you the preferred way to apply
service should include a reference to the book (and section of said book)
that DOES describe how to remove service. Since that information isn't
there, what book should I look in to find out? Or if it's actually in
this book, where is it hiding?"
Sounds like a documentation defect to me.
Alan Altmark
z/VM Development
IBM Endicott
