If they are not even willing to take a bug report and work towards a fix for the future - then I'd assume the company is 'dead and hollow' and collecting revenue for the last gasping breath of the product. I imagine an empty room with the dusty desks where support staff once toiled.. and a lawyer in the back trying to figure liability.
Hope it ain't so -- Scott On Tue, Feb 3, 2009 at 8:53 AM, David Boyes <[email protected]> wrote: > Background: > > Upgrading a system to current level. Have a vendor product that insists on > the installation of a backlevel component application that causes the > configuration and service management system to report errors in the > configuration. Vendor insists that the backlevel component is the only way, > but the errors cause problems with future upgrades and overall configuration > management by reporting false positives when checked for whether the system > is up to date and has all service applied. > > Question: > > I believe the maker of the vendor product is in error here. Am I wrong? > > -- db >
