Ok, the Customer was instructed to open a PMH that day.
I didn't know the results... Something like "equipment was installed by
third part, no IBM support"... But it is another story...
Regards, Abraços,
Clovis
Pereira
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|Alan Altmark <[email protected]>
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| To: |
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|[email protected]
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| Date: |
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|01/09/2010 15:36
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| Subject: |
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|Re: Unnecessary "/"cpdvd folder Was: Electronic Delivery - DDR or DVD?
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| Sent by: |
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|The IBM z/VM Operating System <[email protected]>
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On Wednesday, 09/01/2010 at 10:49 EDT, [email protected] wrote:
> About a year ago I have one problem installing zVM 5.4 (native LPAR),
into a
> Customer site.
> The problem was with the HMC keyboard: impossible to use the "Slash
key". Yes,
> no "/" available. No spare keyboard, no corrections found, no keyboard
setup
> available, etc.
> The installation process needs to specify "/cpdvd" to start the
installation.
> The circumvention was copy the DVD to another, directly into the root,
without
> the folder "cpdvd". After it, the installation was done normally,
without
> specify any directory.
> My question: why to put the data on a "unnecessary" folder, inserting
one
> "point-of-fault"? Can you ask the development guys?
Did you open a hardware PMR? (You know the old saying: "If a client has a
problem and the Support Center doesn't know about it, does the problem
really exist?") We want to keep stuff in a particular directory; there's
nothing evil about that, even if it seems (today) unnecessary.
According to information I can find, Portuguese keyboards in Brazil have
the forward slash in the same location as the US, right next to the right
shift key. If you had a Portuguese (Portugal) PC keyboard, it would be
shift-7 (the same place it's located on 3270 keyboards).
Alan Altmark
z/VM Development
IBM Endicott
