On Wednesday, 09/01/2010 at 04:07 EDT, [email protected] wrote:
> Ok, the Customer was instructed to open a PMH that day.
> I didn't know the results... Something like "equipment was installed by 
third 
> part, no IBM support"... But it is another story...

The other thing to know is that when you boot the HMC the first time, it 
asks for your country.  If the keyboard and the country setting didn't 
match, that could have been the source of the problem.   (Let no one think 
that the IBM 3270 had a monopoly on keyboard/codepage confusion....)

Alan Altmark
z/VM Development
IBM Endicott

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