Siip siip saya juga kalau ke grapari alhamdulilah mendapat tanggapan yg cepat. Tanggapannya gini: "silakan tunggu 3x24 jam Pak, akan kami sampaikan pada divisi yg berwenang"
He he he peace ( ucapan semua CS, sebagai "jawaban yang membungkam" ) ---sent from retina display--- On Jun 7, 2011, at 8:56, satrio <[email protected]> wrote: > Untuk saat ini, kebijakan yang diambil untuk penanganan komplain memang > diarahkan ke jalur yang sudah disediakan bro... > Jalur yang sudah disediakan a.l: > 1. Melalui Grapari atau Gerai Halo > 2. Call center 111 (untuk Halo) atau 116 (untuk simpati/As). Ada nomor call > center baru untuk simpati/as di 188 tetapi baru akan operasional mulai 15 > Juni 2011. > 2. Melalui facebook di http://www.facebook.com/telkomsel > 3. Melalui twitter @telkomsel > 4. Melalui https://my.telkomsel.com > > Di milis ini sebenernya banyak orang tsel yang memantau, tapi terkadang > solusi dari komplain memang harus diselesaikan oleh team yang terdiri dari > berbagai departemen yang berbeda, atau bahkan memerlukan analisa & kebijakan > lebih lanjut dari management. > Oleh karena itu, lewat jalur komplain diatas bisa dilakukan koordinasi antara > anggota team tsb untuk dicarikan solusi. > > Kalau saya pribadi lebih memilih melalui jalur web https://my.telkomsel.com, > dari beberapa kali posting keluhan selalu ditanggapi dengan cepat. > Monggo silahkan dicoba. > On Jun 7, 2011 8:01 AM, "Henry Wiwiet" <[email protected]> wrote: > > @Om Satrio...titip pesen donk :) > > Ajakin donk petinggi2 Tsel yg lain gabung di Id-Android heheheh... > > Biar mereka juga tau kondisi di lapangan. > > > > Saya pribadi sih lebih suka ditanggapi/diatasi masalah yg dihadapi TIDAK > > dengan solusi "email pengaduan anda ke....or call ke call centre...." > > Dari pengalaman pribadi sih gak ada solusi sama sekali (paling tidak yg saya > > alami) > > > > Nah kalo rekan2 om Satrio ada disini juga khan enak tuh om...saya rasa smua > > operator sama koq...mereka masing2 ada masalah cuma yg beda cara tanggap > > nya. > > > > Contoh si kuning kalo di BB...mereka asik banget buat saya jika ada > > problem...belum tentu langsung fixed sih masalahnya cuma...mereka tanggap > > dan kita konsumen merasa ditanggapi. > > > > Khan cape juga nih kalo tiap kali ada masalah Tsel disini cuma om Satrio > > ajah yg nanggapin...yang lain mana...??? > > > > > > Rgds > > > > 2011/6/7 satrio <[email protected]> > > > >> Sudah coba gonta-ganti APN? > >> Internet ke telkomsel atau sebaliknya > >> On Jun 7, 2011 6:42 AM, "Djoely Poerwanto" <[email protected]> wrote: > >> > Gw pakeknya flash unlimited pascabayar bro, emang tselnya aja yg lg suka > >> > bengong. > >> > On Jun 6, 2011 6:01 PM, "satrio" <[email protected]> wrote: > >> >> Untuk yang tsel internet unlimited bengong & pakai as/simpati, coba > >> dicek > >> >> sisa pulsa deh, > >> >> Usahakan jangan kurang dari 5120, kalau kurang dari itu dijamin > >> >> bengong...... dari tselnya memang diset seperti itu. > >> >> Solusinya, tambah pulsa hingga lebih dari 5120... > >> >> Selamat mencoba... > >> >> On Jun 7, 2011 12:06 AM, "jimmy cheung" <[email protected]> wrote: > >> >>> Yach tsel lagi.... SOL... > >> >>> > >> >>> *lagi lagi lagu lama > >> >>> > >> >>> back to journey from otuex > >> >>> On 4 Jun 2011 07:37, "satrio" <[email protected]> wrote: > >> >>>> Saya di gedangan (PSJ) sidoarjo lancar jaya bos.... > >> >>>> Usahakan selalu dapat HSDPA, kalau turun ke 3G atau EDGE pasti lelet > >> >>> dah... > >> >>>> Trik lain adalaj coba gonta-ganti APN dari internet ke telkomsel (atau > >> >>>> sebaliknya) > >> >>>> Works for me :p > >> >>>> On Jun 3, 2011 8:30 AM, "adi kara" <[email protected]> wrote: > >> >>>>> daerah sidoarjo (jl pahlawan perum auri) juga payah, putus nyambung. > >> >>>>> selingkuh juga deh sama sibiru. > >> >>>>> > >> >>>>> maaf ya kalo kurang berkenan > >> >>>>> > >> >>>>> salam > >> >>>>> > >> >>>>> On Jun 3, 2011 8:04 AM, "Moamer Khadafi" <[email protected]> > >> >>> wrote: > >> >>>>> > >> >>>>> saya akhirnya gak tahan dengan harga telk0msel yg selangit. gak > >> goyang > >> >>>>> sedikitpun dengan pesaing2nya. > >> >>>>> so as per bulan ini selingkuh ke sulastri :P > >> >>>>> > >> >>>>> > >> >>>>> > >> >>>>> > >> >>>>> 2011/6/3 Dzikki Muhammad <[email protected]> > >> >>>>>> > >> >>>>>> > >> >>>>>> oh bengong yak > >> >>>>>> Jakarta masih oke punya... > >> >>>>> -- AMER > >> >>>>> > >> >>>>> > >> >>>>> > >> >>>>> -- > >> >>>>> "Indonesian Android Community" Join: http://forum.android.or.id > >> >>>>> > >> >>>>> =============== > >> >>>>> Xperia arc w... > >> >>>>> > >> >>>>> -- > >> >>>>> "Indonesian Android Community" Join: http://forum.android.or.id > >> >>>>> > >> >>>>> =============== > >> >>>>> Xperia arc with Mobile BRAVIA Engine > >> >>>>> http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> >>>>> --------------------- > >> >>>>> Gunakan Paket Unlimited Data XL Mobile Broadband > >> >>>>> http://www.xl.co.id/XLInternet/BroadbandInternet > >> >>>>> -------------------- > >> >>>>> PING'S Mobile - Plaza Semanggi > >> >>>>> E-mail: [email protected] Ph. 021-96087100 > >> >>>>> -------------------- > >> >>>>> i-gadget Store - BEC Bandung > >> >>>>> E-mail: [email protected] Ph. 0812-21111191 > >> >>>>> -------------------- > >> >>>>> Toko EceranShop - BEC Bandung > >> >>>>> E-mail: [email protected] Ph. 0815-56599888 > >> >>>>> =============== > >> >>>>> > >> >>>>> Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> >>>> > >> >>>> -- > >> >>>> "Indonesian Android Community" Join: http://forum.android.or.id > >> >>>> > >> >>>> =============== > >> >>>> Xperia arc with Mobile BRAVIA Engine > >> >>>> http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> >>>> --------------------- > >> >>>> Gunakan Paket Unlimited Data XL Mobile Broadband > >> >>>> http://www.xl.co.id/XLInternet/BroadbandInternet > >> >>>> -------------------- > >> >>>> PING'S Mobile - Plaza Semanggi > >> >>>> E-mail: [email protected] Ph. 021-96087100 > >> >>>> -------------------- > >> >>>> i-gadget Store - BEC Bandung > >> >>>> E-mail: [email protected] Ph. 0812-21111191 > >> >>>> -------------------- > >> >>>> Toko EceranShop - BEC Bandung > >> >>>> E-mail: [email protected] Ph. 0815-56599888 > >> >>>> =============== > >> >>>> > >> >>>> Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> >>> > >> >>> -- > >> >>> "Indonesian Android Community" Join: http://forum.android.or.id > >> >>> > >> >>> =============== > >> >>> Xperia arc with Mobile BRAVIA Engine > >> >>> http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> >>> --------------------- > >> >>> Gunakan Paket Unlimited Data XL Mobile Broadband > >> >>> http://www.xl.co.id/XLInternet/BroadbandInternet > >> >>> -------------------- > >> >>> PING'S Mobile - Plaza Semanggi > >> >>> E-mail: [email protected] Ph. 021-96087100 > >> >>> -------------------- > >> >>> i-gadget Store - BEC Bandung > >> >>> E-mail: [email protected] Ph. 0812-21111191 > >> >>> -------------------- > >> >>> Toko EceranShop - BEC Bandung > >> >>> E-mail: [email protected] Ph. 0815-56599888 > >> >>> =============== > >> >>> > >> >>> Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> >> > >> >> -- > >> >> "Indonesian Android Community" Join: http://forum.android.or.id > >> >> > >> >> =============== > >> >> Xperia arc with Mobile BRAVIA Engine > >> >> http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> >> --------------------- > >> >> Gunakan Paket Unlimited Data XL Mobile Broadband > >> >> http://www.xl.co.id/XLInternet/BroadbandInternet > >> >> -------------------- > >> >> PING'S Mobile - Plaza Semanggi > >> >> E-mail: [email protected] Ph. 021-96087100 > >> >> -------------------- > >> >> i-gadget Store - BEC Bandung > >> >> E-mail: [email protected] Ph. 0812-21111191 > >> >> -------------------- > >> >> Toko EceranShop - BEC Bandung > >> >> E-mail: [email protected] Ph. 0815-56599888 > >> >> =============== > >> >> > >> >> Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> > > >> > -- > >> > "Indonesian Android Community" Join: http://forum.android.or.id > >> > > >> > =============== > >> > Xperia arc with Mobile BRAVIA Engine > >> > http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> > --------------------- > >> > Gunakan Paket Unlimited Data XL Mobile Broadband > >> > http://www.xl.co.id/XLInternet/BroadbandInternet > >> > -------------------- > >> > PING'S Mobile - Plaza Semanggi > >> > E-mail: [email protected] Ph. 021-96087100 > >> > -------------------- > >> > i-gadget Store - BEC Bandung > >> > E-mail: [email protected] Ph. 0812-21111191 > >> > -------------------- > >> > Toko EceranShop - BEC Bandung > >> > E-mail: [email protected] Ph. 0815-56599888 > >> > =============== > >> > > >> > Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> > >> -- > >> "Indonesian Android Community" Join: http://forum.android.or.id > >> > >> =============== > >> Xperia arc with Mobile BRAVIA Engine > >> http://www.sonyericsson.com/product/xperiaarc/video/mbe > >> --------------------- > >> Gunakan Paket Unlimited Data XL Mobile Broadband > >> http://www.xl.co.id/XLInternet/BroadbandInternet > >> -------------------- > >> PING'S Mobile - Plaza Semanggi > >> E-mail: [email protected] Ph. 021-96087100 > >> -------------------- > >> i-gadget Store - BEC Bandung > >> E-mail: [email protected] Ph. 0812-21111191 > >> -------------------- > >> Toko EceranShop - BEC Bandung > >> E-mail: [email protected] Ph. 0815-56599888 > >> =============== > >> > >> Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > >> > > > > -- > > "Indonesian Android Community" Join: http://forum.android.or.id > > > > =============== > > Xperia arc with Mobile BRAVIA Engine > > http://www.sonyericsson.com/product/xperiaarc/video/mbe > > --------------------- > > Gunakan Paket Unlimited Data XL Mobile Broadband > > http://www.xl.co.id/XLInternet/BroadbandInternet > > -------------------- > > PING'S Mobile - Plaza Semanggi > > E-mail: [email protected] Ph. 021-96087100 > > -------------------- > > i-gadget Store - BEC Bandung > > E-mail: [email protected] Ph. 0812-21111191 > > -------------------- > > Toko EceranShop - BEC Bandung > > E-mail: [email protected] Ph. 0815-56599888 > > =============== > > > > Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 > -- > "Indonesian Android Community" Join: http://forum.android.or.id > > =============== > Xperia arc with Mobile BRAVIA Engine > http://www.sonyericsson.com/product/xperiaarc/video/mbe > --------------------- > Gunakan Paket Unlimited Data XL Mobile Broadband > http://www.xl.co.id/XLInternet/BroadbandInternet > -------------------- > PING'S Mobile - Plaza Semanggi > E-mail: [email protected] Ph. 021-96087100 > -------------------- > i-gadget Store - BEC Bandung > E-mail: [email protected] Ph. 0812-21111191 > -------------------- > Toko EceranShop - BEC Bandung > E-mail: [email protected] Ph. 0815-56599888 > =============== > > Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21 -- "Indonesian Android Community" Join: http://forum.android.or.id =============== Xperia arc with Mobile BRAVIA Engine http://www.sonyericsson.com/product/xperiaarc/video/mbe --------------------- Gunakan Paket Unlimited Data XL Mobile Broadband http://www.xl.co.id/XLInternet/BroadbandInternet -------------------- PING'S Mobile - Plaza Semanggi E-mail: [email protected] Ph. 021-96087100 -------------------- i-gadget Store - BEC Bandung E-mail: [email protected] Ph. 0812-21111191 -------------------- Toko EceranShop - BEC Bandung E-mail: [email protected] Ph. 0815-56599888 =============== Aturan Jualan dan Kloteran ID-Android http://goo.gl/YBN21
